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WHMCS Discord Bot

Discord-native customer support + admin alerts for WHMCS

WHMCS WHMCS 8.13 PHP 8.1+ 5.0 / 5

Hand your community a Discord bot they can use for billing, service status, and ticketing. Auto-assigns roles based on active products. Pings admins on new orders, ticket replies, payments and abuse events.

Key features

  • Slash commands: /invoices, /services, /tickets, /renew, /support
  • Auto role assignment - customer gets a 'Premium' role when an active product is in that tier
  • Server role sync runs on every payment, suspension and termination
  • Admin alerts to specified channels (orders, tickets, abuse, payment fails)
  • Embed-rich invoice and service cards with action buttons
  • Account linking via one-time code from client area
  • DM customer on overdue invoice or imminent suspension
  • Per-product server invite (auto-invite customer to a private Discord on purchase)
  • Multi-server support - one bot, multiple Discord guilds
  • Slash command permissions per-role

Why customers buy this module

  • Turn your Discord community into a billing-aware customer-success channel
  • Premium / Pro / Enterprise roles always reflect real active subscriptions
  • Cut down on 'I paid, why no access?' tickets - role flips instantly on payment
  • Drive renewals - DM nudges from your own bot land better than email

Frequently asked questions

Does it need a long-running process?

No. Discord supports HTTP interactions - the bot is stateless WHMCS hooks responding to Discord's webhook.

Can I gate access to a Discord channel by subscription?

Yes. Map a product to a Discord role; the role auto-applies on payment and revokes on cancel. Combine with Discord's channel-role permissions for paid-only channels.

Multi-server (multi-guild) support?

Yes - one bot install can power multiple Discord guilds with separate role maps.

Technical specifications

supportedVersions
WHMCS 7.10 through 8.13
installation
Create Discord application, paste bot token + client ID, invite bot to your server
requirements
PHP 8.1+, WHMCS 7.10+, HTTPS endpoint for interactions endpoint
adminUI
Bot settings, role-to-product mapping, channel routing, command permissions
clientUI
Link Discord from client area; receive role + private invites on purchase