Management In Stock

WHMCS Multi-Channel Notifications Module

One module, every notification channel your customers want

WHMCS WHMCS 8.13 PHP 8.1+ 5.0 / 5

Send WHMCS notifications via Email, SMS, WhatsApp, Telegram, Discord, Slack, Webhook, Pushover - all from one configurable rules engine. Customers pick their channels; you pick which events fire on each one.

Key features

  • Channels: Email, SMS (Twilio/Vonage/MessageBird), WhatsApp Cloud, Telegram, Discord, Slack, Pushover, generic Webhook
  • Per-event-type channel mix - e.g. 'invoice due' goes to SMS + Email, 'ticket reply' goes to Telegram
  • Per-customer channel preferences in client area
  • Quiet hours - no notifications between e.g. 22:00 and 08:00 customer-local time
  • Failover - if SMS fails, fall back to Email automatically
  • Built-in templates per channel - SMS short, Email rich-HTML, Telegram Markdown
  • Delivery log per event with retry button
  • Cost tracker for SMS / WhatsApp - admin sees monthly spend
  • Admin-side alerting channel (separate Telegram/Slack for ops)
  • Bulk-send composer for announcements with rate limiting

Why customers buy this module

  • Customers actually receive renewal reminders - SMS open rate beats email 5x
  • Stop critical alerts getting buried in spam folders
  • Match notification format to channel - short SMS, rich Email, formatted Slack
  • One module replaces five separate single-channel plugins

Frequently asked questions

Do I have to enable every channel?

No. Only configure the channels you want; the others stay hidden. Most operators start with Email + SMS + Telegram.

Which SMS provider should I pick?

Twilio is most reliable globally. Vonage is cheaper in some regions. MessageBird is good for EU. The module supports all three.

Can customers opt out of marketing-style notifications?

Yes - notifications are tagged transactional or promotional. Customers can opt out of promotional while still receiving transactional (legally required) ones.

Technical specifications

supportedVersions
WHMCS 7.10 through 8.13
installation
Upload module, add channel credentials (per-channel optional), map events to channels
requirements
PHP 8.1+, WHMCS 7.10+, API credentials for the channels you want to use
adminUI
Channel manager, event-to-channel matrix, delivery log, cost report
clientUI
'Notification preferences' page - per-event channel selection + quiet hours